Along with other exasperated parents, I stood in line for nearly an hour at Staples to buy school supplies for the youngster. We couldn't have made our purchases in advance because most public school teachers only communicated their requirements on the first day of school. When a business is a monopoly, customer service brings up the rear.
But I didn't mind the wait. I had my iPhone (related post below).
But the iPhone's picture quality isn't great.
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