Tuesday, May 24, 2022

E-Mails: a Curse and a Blessing

(Universal scribbler)
I entered the work force in an era when it was considered mandatory to respond to every phone call and letter request. The reasons were intuitively obvious: a response could lead to a sale, you're representing your company which has the highest standard of etiquette, treat others how you wish to be treated, etc.

Then telemarketing and email happened.

Re phone calls, I initially spent too much time on the phone listening to sales pitches. Worse, I fell for a few of them and was usually disappointed by paying too much for products that fell shy of promises. Now every call from a number that I don't recognize goes to voicemail, and even within that group I ignore nine out of ten messages, which are, no surprise, from telemarketers.

I receive over a hundred emails a day. The majority go to the aol account that was originated in the days of floppy disks and dial-up modems. The yahoo and google mailboxes were created for specific purposes and capture the remaining traffic. The only vestige of traditional etiquette is that I always open and answer emails from individuals whom I know and apologize to if their message goes unanswered because it got buried or was sent to the junk folder.

The sea of communications from people trying to reach others to serve their own purposes has become a modern burden:
So many of us spend our days ruled by email: constantly refreshing, wading through detritus, paralyzed by the pressure of crafting a reply to the one note that actually matters. The moment we reach inbox zero, and few of us ever do, the ding sounds again.
Consultant Greg McKeown's suggestion:
Start your day by writing a list of priorities on a piece of paper. Block two half-hour slots on your calendar to really deal with your email—rather than scrolling through constantly—and ignore it the rest of the time, he says.
Regardless of the tech tools at one's disposal, one must spend 30-60 minutes a day on email in order not to lose control of the inboxes. E-mail supposedly has improved our lives immensely, but it sure has us stressing while sucking up our time.

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