Today, after years of requesting me to switch to paperless banking (primarily to eliminate the cost of printing and mailing statements), Citibank stopped asking nicely.
If I didn't agree to go paperless, Citi would eliminate my online access rights, the ability to send payments to vendors electronically, and the ability to transfer funds online. I could go back to the old way, that is, writing and mailing checks to everyone and making transfers at the Automated Teller Machine.
Yes, I could make them pay! I could make them process dozens of checks every month, just like they used to!
But I didn't. The convenience of electronic banking is too great, so I sheepishly assented to paperless-ness. And yes, if I really wanted a physical bank statement I could download and print one every month.
But I still don't like being forced to do something and calling it a "choice."
No comments:
Post a Comment