Friday, July 03, 2020

Please Don't Poison the Customer

The above hand sanitizers contain harmful methanol, not ethanol. (AARP image)
American consumers, including your humble blogger, generally trust the safety of branded products.

However, the coronavirus has disrupted supply chains, and unfamiliar labels have popped up on retail shelves,

New suppliers, for example liquor manufacturers, are helping to meet the demand for hand sanitizers.

I've been using an unknown-brand one-liter bottle from Costco for the past two weeks. When the FDA issued a recall of certain hand sanitizers made in Mexico, which this one was, I immediately checked the label. It wasn't on the list (above), and it didn't contain methanol.

It's one thing for a product not to work, it's quite another to make a consumer (a lot) worse off than if he didn't use it.

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