Every Second Counts

Studying the manuals: who does that anymore?

Seven years ago I assisted my father when he acquired his first iPhone. Since then he's purchased an Apple Watch and an iPad, as well as upgraded to an iPhone 6 Plus, all without help from me.

Low speed and short battery life have been plaguing his iPhone 6 Plus. He had read about the significant changes Apple had instituted, and this time he wanted me to accompany him to the Apple Store at Kahala Mall.

The purchase went smoothly because we knew exactly what we wanted: the iPhone XR (a far better value proposition than the XS), a protective case, and AppleCare. Apple also gave him a $200 credit for his old iPhone.

What did not go smoothly was transferring the data from the old iPhone (Verizon requires a PIN, which few users have memorized, and dealing with Verizon took half an hour) and syncing the Apple Watch. In the end it all got done, and he's still getting accustomed to the changes (no home button and swiping up, facial recognition).

But it is much faster, and at 93 every second counts.